FAQ

The payment was successful but the sheet was not received?

The sheet music will not be sent to the mailbox for users who have not verified the mailbox and needs to be downloaded from the website. Users with verified email can directly obtain sheet music from the attachment of the order notification email.

Please visit My Order, click on the latest order no. in the list to download the sheet music.

Since the server configuration is very basic, sometimes you may encounter a slow network, just wait for a while before proceeding.

No response when downloading music sheets?

After testing, if you are using the Chrome browser on an Android device, please find the download directory of your device first.

If you are using the Chrome browser on an Apple device, you may not be able to download the file successfully.

You can try to use your device's default browser or use a desktop computer browser to download.

Is the downloaded sheet music garbled or cannot be opened?

Please try to change the file name suffix to .pdf.

Please do not use the internal browser of the mobile app to open the webpage.

Please try to download with the browser that comes with your phone.

Please use a desktop computer browser.

The above can not solve your problem?

You can go to Contact Me, welcome to send me suggestions or comments in any form.

Want to help me improve this website?

The content of this page is loaded directly from my Github Repository.

Welcome everyone to work with me to write the problems encountered, and help other friends to get the sheets smoothly!